Studmuffin NYC Shipping Policy:

 

 

Orders are generally processed and shipped within 24hrs from when the order is placed. Please note, orders placed after 12PM on Fridays will be processed and shipped on Monday morning. - STANDARD SHIPPING (USPS) Northeast approx. 1-2 business days. Southeast and Midwest approx. 2-3 business days. North and Southwest approx. 3-5 business days.

 

 

* Q. DO YOU SHIP INTERNATIONALLY?

  

   A. Yes, we ship everywhere in the world! Including the United States and territories, APO/FPO addresses, Canada, Europe, Japan, and South America.

 

* Q. I NEED TO HAVE MY ORDER BY A CERTAIN DATE/CAN YOU GUARANTEE DELIVERY?

  

   A. If your order is time sensitive or must be received by a certain date, please include this information, along with the best method of contact in the special instructions box at checkout. We also urge you to call our online orders department 260-241-4004, between Monday - Friday, 10am - 6pm EST, and let us know your situation. We will work with you to ensure a delivery date that meets your needs.

 

* Q. CAN YOU EXPRESS SHIP/ WHAT ARE THE COSTS?

 

   A. We offer Over Night and 2nd Day Shipping. Customers are responsible for the added cost of express shipments, and they will be added to your order total when you select your shipping service.

 

*Q. WHAT DOES 'BACK ORDERED' MEAN?

 

  A. We sometimes have merchandise that has sold out and is being restocked. You can still order these items to reserve your favorite color or size, and we'll ship them to you as soon as supplies are replenished. If your order contains a mix of in-stock items and back ordered items and you may have the option to receive a partial shipment of the order, so you don't have to keep waiting. Custom made, or special order items can take anywhere from 1-3 weeks to ship, depending on the item.

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